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Call us at
+34 93 835 28 05
From monday to friday
from 8AM to 2PM and from 4PM to 6PM

Technical service

Collbaix’s technical service draws on a highly qualified team of professionals who respond to incidents and faults quickly and efficiently, guaranteeing the best service on the company’s installations, with original Collbaix material.



Collbaix’s technical service will travel to your home or business in the event of any unforeseen incident related to your door. With exclusive discounts for Prevendoor customers.

Maintenance contracts

Avoid unnecessary faults

PrevenDoor is a door maintenance plan, agreed with the customer, with the aim of maintaining doors in an optimal state of operation and conservation, at preferential prices and conditions.

Collbaix offers technical advice for any problems that arise due to incorrect use. A wide range of maintenance contracts is available. PrevenDoor provides a service that covers the most basic maintenance through to the most complete technical support that is ideal for businesses.


  • A preventive maintenance annual review according with the insurance requirements.
  • 15% off from total invoice (materials, labour cost and displacements.
  • User training.
  • Telephone helpline in commercial hours from monday to friday, from 8AM to 6PM.


    • A indeterminated number of preventive maintenance annual reviews deppending on: doors installed, special requirements, specific appliencies (public parking or special installations)

All PrevenBasic options and optionally:

  • 3 years extension warranty period for new installations
  • Telephone helpline 24/365 directly to a technician out of commercial hours. Sundays and holidays
  • Rescue service (only for a certain geographical area)

Contact our Technical Service by completing the following form:

All the information is necessary

Full Name

ZIP Code